01
How to prepare for an online consultation
Write down your symptoms, when they started, your current medications, allergies, and the questions you want answered. Keep relevant reports nearby.
ItalMed guide
Health guide for online consultations
Practical information to help you prepare, communicate clearly, and understand the limits of online care.
02
When online care is not enough
Seek local emergency help for severe breathing difficulty, chest pain, loss of consciousness, major bleeding, or other urgent symptoms. Online care cannot replace every physical examination.
03
Sharing medical documents safely
Upload only documents needed for the consultation. Remove unrelated personal information when possible and never share your password.